Upcoming Events

Leading and Managing Technical Talent: Turning Technical Experts into Trusted Advisors

One-day Workshop

With Dr. James "Alex" Alexander

October 25, 2010
San Diego, CA
2010 Service Industry Summit

Learn More

Overview

Building or growing a services organization (PSO) is no easy task. To do it right—and ensure success—you need access to industry experts who have been there. Alexander Consulting is an in-the-trenches organization whose senior team has led dozens of companies through the transition process. Our expertise is unparalleled, our credentials impeccable.

We understand the pitfalls, risks and rewards of running a successful services organization. We offer high-performance strategies featuring practical, actionable advice and best practices tailored to your business.

We assist in 10 Critical Areas for services success:

  • Services Strategy Creation
  • Marketing Direction
  • Sales Effectiveness
  • Delivery Performance
  • Operations Excellence
  • Talent Productivity
  • Business Alignment
  • Market Place Realities
  • Organization Culture
  • Optimal Design

Depending on your needs, we can address any or all of these critical areas. We deliver our services through a robust combination of vehicles including consulting, training workshops and seminars, Webinars, industry-leading research, client-specific assessments, books, white papers, articles, and our widely read complimentary PSO Insights e-newsletter.

All are backed by a 100% unconditional satisfaction guarantee. As you can see, few companies offer you the depth and breadth of expertise as Alexander Consulting.

 
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